sooooooooooooo i'm NOT engaged yet, but i'm pretty certain i'm about to be, so i started planning my wedding....which means i told caryn to start planning my wedding. it's fun. she's already told me "no" to a few ideas, and she's treating it like her pre-wedding wedding, and is lucky i'm fairly easy-going.
my thoughts thus far:
date: July 17, 2010
location: Indianapolis, probly at Church at the Crossing (dad gets hook ups)
colors: mainly a deep red, with pink/orange/yellow accents
photog: hopefully anna pidcoe who is freaking AMAZING, i'll have to import her from san deigo with some burms.
bridesmaids: there's so many (scott said i'd need around 8-9) will include caryn as maid-of-honor, meredith as maid-of-honorable-mentions, dignal burmeister, neighbor rosie, some future stepsisters, a lesbian-thug co-worker, etc. and i'm thinking in the program/bulletin thingy, everyone in the bridal party will get a nickname in quotes betwixt their first and last names, coz i was imagining putting "Christopher Wagner" in there for our pal wags, and everyone muttering in their seats "who is christopher wagner?!"
food/cake: scott's mom and "sister-in-law" audrey (david's baby momma)
dress: dunno yet, got a few bookmarks, need to lose some serious weight
caryn is doing a search online for affordable, nice bridesmaid dresses, and she's got a folder on her computer. oh, and i want her to write a song for my wedding too. and sing it. coz she's awesome like that.
scott is all about the reception afterwards....there's debate over whether or not there's an open bar or limited bar.....and then he told me there will be an "after-party." greeeeaaaaat. i'm going to have a Very Drunk Groom to deal with after it all.
Thursday, October 15, 2009
Monday, October 12, 2009
some smarts, please?
working in the food industry is definately causing my tolerance level for "stupid" to dwindle away.
here are some gems:
1. all the time people call my restaurant. i answer the phone with "thank you for calling springmill road pizza hut, this is suzin speaking, how may i help you?" and they ask, "IS THIS PIZZA HUT?" or "ARE YOU ON SPRINGMILL ROAD?" seriously.
2. they ordered something and want to use a coupon. then they don't have said coupon at register, which makes the person ringing the ticket out look suspicious when they're giving dicounts without proof of why. customer will either use the excuse "the person on the phone didn't tell me i had to bring it in." which to me is stupid and a half. or, they saw a coupon once, somewhere, for this price they made up, and they want that price, but no they don't have the coupon. okay, see, i've never walked in another restaurant or grocery store and said "i'm not paying the price, i'm paying a lesser price," and had people say "okay." not that i've ever even attempted such a thing, coz that's just not realistic.
3. i had a guy a couple months ago who wasn't very good at speaking english. i took his order fine, got his delivery info fine, but when i told him the price he said "no, i have a coupon." i asked for what items and what amount, and he said he didn't know. i told him i can't discount the order if i don't know the amount of the discount, and did he have the coupon? he said no. i asked where it was. he said, and i quote, "it is in my mouth." he ended up having to pay full price because we don't accept coupons that are in your mouth.
4. someone placed an order online, which means it totally takes the human error factor out...well, the employee-human error out, but leaves the customer-human error in. the customer ordered a specific order of wings, and then called back and said he didnt like them and really meant to order something different and he wanted his money back. i offered a 50% credit on his account since the store itself did exactly what he asked of it, provided the product he ordered. it wasn't the store's fault he didn't like breaded wings. no, he demanded a full refund because somehow it really was our fault.
5. i had someone else complain about me to the office b/c when their internet order came through and there were problems, i had to call them to straighten it out and they ended up changing their order, which made it cost more. long story short, they thought it should be cheaper and accused me of raising the tax rate in the store's system 2% to skim some money off their order (what, like 50 cents?), when in reality the city of westfield had raised the tax rate, which i have no control over, and these people just don't pay attention to what goes on locally.
i wish there was someone i could call and complain to about stupid or rude customers, since they can call and complain about us.
eh. just venting. too much stupid.
here are some gems:
1. all the time people call my restaurant. i answer the phone with "thank you for calling springmill road pizza hut, this is suzin speaking, how may i help you?" and they ask, "IS THIS PIZZA HUT?" or "ARE YOU ON SPRINGMILL ROAD?" seriously.
2. they ordered something and want to use a coupon. then they don't have said coupon at register, which makes the person ringing the ticket out look suspicious when they're giving dicounts without proof of why. customer will either use the excuse "the person on the phone didn't tell me i had to bring it in." which to me is stupid and a half. or, they saw a coupon once, somewhere, for this price they made up, and they want that price, but no they don't have the coupon. okay, see, i've never walked in another restaurant or grocery store and said "i'm not paying the price, i'm paying a lesser price," and had people say "okay." not that i've ever even attempted such a thing, coz that's just not realistic.
3. i had a guy a couple months ago who wasn't very good at speaking english. i took his order fine, got his delivery info fine, but when i told him the price he said "no, i have a coupon." i asked for what items and what amount, and he said he didn't know. i told him i can't discount the order if i don't know the amount of the discount, and did he have the coupon? he said no. i asked where it was. he said, and i quote, "it is in my mouth." he ended up having to pay full price because we don't accept coupons that are in your mouth.
4. someone placed an order online, which means it totally takes the human error factor out...well, the employee-human error out, but leaves the customer-human error in. the customer ordered a specific order of wings, and then called back and said he didnt like them and really meant to order something different and he wanted his money back. i offered a 50% credit on his account since the store itself did exactly what he asked of it, provided the product he ordered. it wasn't the store's fault he didn't like breaded wings. no, he demanded a full refund because somehow it really was our fault.
5. i had someone else complain about me to the office b/c when their internet order came through and there were problems, i had to call them to straighten it out and they ended up changing their order, which made it cost more. long story short, they thought it should be cheaper and accused me of raising the tax rate in the store's system 2% to skim some money off their order (what, like 50 cents?), when in reality the city of westfield had raised the tax rate, which i have no control over, and these people just don't pay attention to what goes on locally.
i wish there was someone i could call and complain to about stupid or rude customers, since they can call and complain about us.
eh. just venting. too much stupid.
Wednesday, July 01, 2009
word to meres
i can hear the ice cream truck!
i'm almost 27 years old, have very sensitive teeth (can't bite ice cream), and yet i still want to race outside and chase an old truck down the neighborhood streets with a fistful of wrinkled dollar bills.
it's summer...and my inner child knows it.
i'm almost 27 years old, have very sensitive teeth (can't bite ice cream), and yet i still want to race outside and chase an old truck down the neighborhood streets with a fistful of wrinkled dollar bills.
it's summer...and my inner child knows it.
Sunday, June 15, 2008
did suzin die?
answer: no. not hardly.
but as of yet i still haven't replaced the Internet, and therefore am unable to blog more than once every six months or so (yay). quick update:
boyfriend: good. very good.
job: trying to claw my way forward.
family: mostly good.
cats: furry and miaowy. just the way i like 'em.
books: still read them.
art: haven't had time to do much.
apartment: the AC was broken for 10 days and that was loads of fun, living in 90 degree apartment...had to threaten to camp out at the office and be loud and obnoxious before it was fixed...fancy that, the very next day after the threat it was all good.
the weather: i have not experienced any direct problems from flooding and whatnot, but it's been crazy.
but as of yet i still haven't replaced the Internet, and therefore am unable to blog more than once every six months or so (yay). quick update:
boyfriend: good. very good.
job: trying to claw my way forward.
family: mostly good.
cats: furry and miaowy. just the way i like 'em.
books: still read them.
art: haven't had time to do much.
apartment: the AC was broken for 10 days and that was loads of fun, living in 90 degree apartment...had to threaten to camp out at the office and be loud and obnoxious before it was fixed...fancy that, the very next day after the threat it was all good.
the weather: i have not experienced any direct problems from flooding and whatnot, but it's been crazy.
Tuesday, January 15, 2008
An official announcement.
I've decided that the official college-friends-as-tgs goes as following:
Cheerleader: Meredith Evans
So-and-So: Jonathan Schaller
The Ugly One: Sarah Dignal Burmeister
What's Her Face: Myself
In other news, I found the weirdest, randomest, slightly grossest presents for the people listed above for 88 cents each at walmart.
Saturday, January 05, 2008
prank calls with pizza hut
there is an especially fun-loving employee at ph, matt burns. he's thirty-something, father of two, been employeed by the hut for almost fourteen years, also works at a hospital with terminally ill patients....used to be a clown.......
anyways, he has a pechant for prank calling PH. i will now tell you of his prank calls because i find some of them especially amusing.
sometimes his calls are tame, he'll pretend to order a pizza with toppings such as "trout" or "blowfish" to see if the kids answering will ask if we have that topping.
sometimes he'll try and order whatever special domino's, papa john's, or donato's (i just realized we're probably the only major chain in the area that doesn't have a possesive name....no 's at PH...there's also a Papa Murphy's and Greek's)...such as philly cheese steak, or brooklyn style.
there was one time he called the olio store not long after it opened (they're like a "sister" store in the same franchise, about 20-25 minutes away) four times in one evening. the manager working, jackie, was this short little spitfire who apparantly got extremely ticked. he called a couple times doing the "trout" thing, then tried to order the domino's special, and finally asked the kid who answered to run next door and see when quizno's closed (their neighbor) because "they weren't answering their phone" and "his kids didnt want pizza they wanted sandwiches." the kid offered to call back with the closing time, so matt gave the PH number out. a few minutes later the phone rang (this is before we had caller ID....we still don't have a system) and on the off-chance it was the kid calling back, matt answered simply "hello" instead of the "thank you for calling how may i help you" schpiel. luckily, it was the kid, who had run next door to quizno's, found out their store hours, run back to PH, and called matt back on a phone number that was probably posted right next to the phone as the Fishers #.
there have been times he's called and asked if we had hitching posts for his horse and buggy because he was amish.
MY ALL TIME FAVORITE....."the blind guy"
matt burns calls until he gets amber...amber is a beautiful (drop-dead) brunette, 20 years old, very very very sweet and friendly, slightly gullible...slightly very gullible. matt informs her that he is blind and has a seeing eye dog and wanted to check and make sure before he came in that it would be okay that his dog was in our restaurant. she goes to al (the manager at the time...all part of matt's plan because he knew the reaction) and relays the message. he freaks out, his feathers get all ruffled, he rants and raves, settles down and says yes that's okay. she tells matt that's okay. matt thanks her and hangs up giggling that he just got amber to make al mad.
ten minutes later, matt thinks up the second part. he calls again, and asks for amber. she gets on the phone. he tells her he's the blind guy she was talking to earlier. they exchange pleasantries. he tells her he walked most of the way to the store and he's waiting at the stop light across the street in the marsh parking lot. would she be so kind as to look out the window and let him know when the light turns red so he can cross the street? he's the guy with the dog and the cell phone. she looks out the window.....obviously, there's no guy with a cell phone or dog. there's nobody. she gets back on the phone..."sir, there's no one there. are you sure you're at marsh?" he is certain that's where he is. he's been there before. she still can't see him. he says he's waving. nothing. he starts getting very upset. he's afraid he's lost. he's got the dog, he's on a sidewalk, he can hear cars going past, but if he's not at marsh he has no idea where he is can she please help him? by this time amber is in tears. she's looking everywhere for this lost, hoplessly helpless blind guy in the street but she can't find him and he can't find himself.
and then it's just matt burns.
ps. it's not a recorder. i think it's someone's windchimes, i just dont know where.
anyways, he has a pechant for prank calling PH. i will now tell you of his prank calls because i find some of them especially amusing.
sometimes his calls are tame, he'll pretend to order a pizza with toppings such as "trout" or "blowfish" to see if the kids answering will ask if we have that topping.
sometimes he'll try and order whatever special domino's, papa john's, or donato's (i just realized we're probably the only major chain in the area that doesn't have a possesive name....no 's at PH...there's also a Papa Murphy's and Greek's)...such as philly cheese steak, or brooklyn style.
there was one time he called the olio store not long after it opened (they're like a "sister" store in the same franchise, about 20-25 minutes away) four times in one evening. the manager working, jackie, was this short little spitfire who apparantly got extremely ticked. he called a couple times doing the "trout" thing, then tried to order the domino's special, and finally asked the kid who answered to run next door and see when quizno's closed (their neighbor) because "they weren't answering their phone" and "his kids didnt want pizza they wanted sandwiches." the kid offered to call back with the closing time, so matt gave the PH number out. a few minutes later the phone rang (this is before we had caller ID....we still don't have a system) and on the off-chance it was the kid calling back, matt answered simply "hello" instead of the "thank you for calling how may i help you" schpiel. luckily, it was the kid, who had run next door to quizno's, found out their store hours, run back to PH, and called matt back on a phone number that was probably posted right next to the phone as the Fishers #.
there have been times he's called and asked if we had hitching posts for his horse and buggy because he was amish.
MY ALL TIME FAVORITE....."the blind guy"
matt burns calls until he gets amber...amber is a beautiful (drop-dead) brunette, 20 years old, very very very sweet and friendly, slightly gullible...slightly very gullible. matt informs her that he is blind and has a seeing eye dog and wanted to check and make sure before he came in that it would be okay that his dog was in our restaurant. she goes to al (the manager at the time...all part of matt's plan because he knew the reaction) and relays the message. he freaks out, his feathers get all ruffled, he rants and raves, settles down and says yes that's okay. she tells matt that's okay. matt thanks her and hangs up giggling that he just got amber to make al mad.
ten minutes later, matt thinks up the second part. he calls again, and asks for amber. she gets on the phone. he tells her he's the blind guy she was talking to earlier. they exchange pleasantries. he tells her he walked most of the way to the store and he's waiting at the stop light across the street in the marsh parking lot. would she be so kind as to look out the window and let him know when the light turns red so he can cross the street? he's the guy with the dog and the cell phone. she looks out the window.....obviously, there's no guy with a cell phone or dog. there's nobody. she gets back on the phone..."sir, there's no one there. are you sure you're at marsh?" he is certain that's where he is. he's been there before. she still can't see him. he says he's waving. nothing. he starts getting very upset. he's afraid he's lost. he's got the dog, he's on a sidewalk, he can hear cars going past, but if he's not at marsh he has no idea where he is can she please help him? by this time amber is in tears. she's looking everywhere for this lost, hoplessly helpless blind guy in the street but she can't find him and he can't find himself.
and then it's just matt burns.
ps. it's not a recorder. i think it's someone's windchimes, i just dont know where.
Sunday, December 23, 2007
a recorder? outside? 2:30 am? seriously?
i swear it sounds like someone is playing a recorder outside my apartment building in the middle of the night in the middle of winter. but its just three notes, which makes me think perhaps someone got a mildly annoying new windchime of sort. or just doesnt know how to play the recorder.
while i type this, i have two recorders within reach which i am tempted to grab, stick my head out the sliding door, and start a'tootin' on just for kicks.
while i type this, i have two recorders within reach which i am tempted to grab, stick my head out the sliding door, and start a'tootin' on just for kicks.
recycle
you know how life seems to recycle the main characters? like in high school my best friends were katie baglien and rachel freeman. then in college my best friends were meredith evans and sarah dignal -- meredith being the new katie and dignal being the new rachel. well now i have a hybrid of sarah/meredith emerging, and also a new brittany fancher.
its interesting how this stuff works out.
its interesting how this stuff works out.
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